SILVER SAND BATHING SUIT AND BEACH WEAR:
Silver Sand guarantees perfection in your handmade bikini and beach wear. We will exchange a faulty suit (breakage or other) within 15 days of your purchase date. The Silver Sand warranty promise applies to swimwear less than 15 days old from date of purchase. It applies to defective materials and workmanship. All items here-after will be evaluated on a case-by-case basis.
ITEMS NOT COVERED THROUGH OUR WARRANTY PROCESS:
• General wear and tear
• Discoloration due to continuous salt water and/or chlorine exposure.
• Discoloration or deterioration on items NOT intended for water exposure such as hardware and crystal items.
*Although Silver Sand suits can withstand chlorine and salt water, they are not intended for continuous exposure, and/or strenuous physical activity. Suits made with hardware or tassels are not intended for long duration chlorine or salt water exposure.
SILVER SAND ACTIVE WEAR:
Silver Sand will assess the problem and talk through solutions with you. Assuming a manufacturer defect, we will examine the item upon its return and either repair or replace the item.
To return an item for warranty, follow the same procedure as you would to return an item for refund or exchange, send us an email. Please indicate that your item has been returned for warranty replacement on the invoice included in your return. We will issue a shipping label via email that you can print, attach and send the item at no cost to you.
Nuestra ropa deportiva tiene una garantía de 30 días para los defectos de fabricación. Si encuentra un defecto por favor, pongasee en contacto con nosotros
lunes a viernes de 9:30 am a 5 pm, hora del este. Estamos cerrados los sábados, domingos y todos los días festivos legales estadounidenses.
Suponiendo un defecto del fabricante, vamos a reemplazar el artículo.
Para devolver un artículo por favor pongase en contacto con nosotros enviando un correo electrónico. Por favor, indicar que su artículo ha sido devuelto para el reemplazo en la factura incluida con su devolución.